The Automotive Service Advisor in the Cash Department is responsible for providing exceptional customer service, ensuring smooth operations in the service department, and achieving sales targets. This role involves direct interaction with customers, managing service requests, processing payments, and promoting service offerings.

Key Responsibilities:

1. • Greet customers promptly and courteously upon their arrival.
   • Listen to customer concerns and accurately document service needs.
   • Provide detailed explanations of required vehicle services and repairs.
   • Ensure customers are informed about the status and progress of their vehicle service.
   • Address and resolve customer complaints and issues promptly and professionally.
   • Coordinate with technicians and parts to ensure timely service delivery.
   • Promote and sell additional services to meet customer needs and achieve sales targets.
   • Provide customers with service recommendations based on vehicle inspection results.
   • Achieve or exceed monthly sales and performance targets set by the management..
   • Provide clear and concise service estimates and invoices to customers.
   • Facilitate effective communication between customers and service technicians.

Qualifications:

• Education: High school diploma or equivalent. Additional automotive service training or certification is a plus.
• Experience: Previous experience as an automotive service advisor or in a related 3 to 4 years’ service Advisor role is preferred.
• Skills:
  • Strong interpersonal and communication skills.
  • Excellent organizational and time-management abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Proficiency in using computer systems and software related to automotive service management.
  • Knowledge of automotive repair and maintenance procedures.

To Apply: Interested candidates should submit their resume to

[email protected]

[email protected]

WhatsApp – +971 505167685

The Automobile Service Advisor – Insurance acts as a liaison between customers, insurance companies, and the service department. They are responsible for ensuring a smooth and efficient workflow within the service department, accurately documenting repair orders, providing excellent customer service, and ensuring all insurance claims are processed promptly and accurately.

Key Responsibilities:

1. • Greet customers and provide an outstanding customer service experience.
   • Listen to customer concerns and vehicle issues, providing professional and empathetic assistance..
   • Provide updates to customers regarding the status of their vehicle repairs.
   • Work directly with insurance companies to process claims.
   • Negotiate with insurance adjusters on behalf of customers to obtain the best repair rates and ensure proper coverage.
   • Create detailed and accurate repair orders based on customer concerns and vehicle diagnostics.
   • Ensure parts are ordered and available for scheduled repairs.
   • Ensure that all repairs are performed to the highest standards and meet customer expectations.
   • Conduct post-repair follow-ups to ensure customer satisfaction.
   • Handle and resolve any customer complaints or concerns promptly and professionally.

Qualifications:

• Education:
  • High school diploma or equivalent required.
  • Additional certification or training in automotive service advising or a related field is preferred.
  • UAE Driving Licence
• Experience:
  • Proven experience 3 to 4 Years as a service advisor role within the automotive industry.
  • Experience working with insurance claims and familiarity with insurance processes and policies.
• Skills:
  • Strong interpersonal and communication skills.
  • Excellent organizational and multitasking abilities.
  • Proficiency in computer systems and software related to automotive service and insurance claims..

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to

[email protected]

[email protected]

WhatsApp – +971 505167685

Job Summary:

We are seeking a dynamic and results-driven Business Development Manager (BDM) to join our team. The successful candidate will be responsible for building and managing relationships with insurance companies to bring new business to our garage. The ideal candidate will be a (Arabic & English) speaker with a valid driving license and a proven track record in business development or sales within the automotive or insurance industry.

Key Responsibilities:

1. • Identify and target potential insurance companies for partnership opportunities.
   • Develop strategic plans to attract and secure new business from insurance companies.
   • Establish and nurture strong relationships with key decision-makers within insurance companies.
   • Act as the primary point of contact between our garage and the insurance companies.
   • Conduct negotiations and close deals with insurance companies to bring in consistent business.
   • Conduct market research to stay updated on industry trends and competitor activities.
   • Analyze market data to identify new business opportunities and areas for growth.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in business development, sales, or a related role within the automotive or insurance industry.
• Proficiency in Arabic and English.
• Valid driving license.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

Preferred Qualifications:

• Experience working within the automotive repair or insurance sectors.
• Strong network of contacts within the insurance industry.
• Demonstrated ability to meet or exceed sales targets.

To Apply: Interested candidates should submit their resume to

[email protected]

[email protected]

WhatsApp – +971 505167685

We are seeking a dynamic and customer-focused Customer Service Representative to join our team. The ideal candidate will be fluent in both Arabic and English, with excellent communication skills and a passion for delivering outstanding customer service. This role involves assisting customers with inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in both Arabic and English.
• Provide accurate information regarding products, services, and policies.
• Resolve customer issues efficiently and effectively, ensuring customer satisfaction.
• Maintain a high level of professionalism and empathy in all interactions.
• Document and update customer records accurately.
• Collaborate with other departments to resolve complex issues.
• Identify and escalate priority issues to the appropriate channels.

Qualifications:

• High school diploma or equivalent; a bachelor’s degree is a plus.
• Fresher Or Experience in a customer service role,
• Fluency in both Arabic and English (spoken and written) is required.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficient in using customer service software and Microsoft Office .

To Apply: Interested candidates should submit their resume to

[email protected]

[email protected]

WhatsApp – +971 505167685

The Automotive Lead Management Clerk plays a critical role in managing and organizing leads generated through various channels. This position requires a highly organized individual with excellent communication skills and a proactive approach to ensuring leads are accurately tracked and effectively followed up. The ideal candidate will be a female Arabic speaker who can interact with Arabic-speaking clients and contribute to the company’s growth in this demographic.

Key Responsibilities:

1. • Accurately enter and update lead information into the system.
   • Monitor and track the status of leads from initial contact through to sales conversion.
   • Ensure timely follow-up on all leads and maintain a consistent lead follow-up process.
   • Serve as the primary point of contact for Arabic-speaking clients.
   • Provide information and assistance to potential clients via phone, email, and in-person.
   • Address client inquiries promptly and professionally, ensuring a positive customer experience.
   • Generate and analyze lead reports to identify trends, track performance, and measure the effectiveness of lead generation activities.
   • Provide regular updates to the Manager on lead status and conversion rates.
   • Work closely with the sales team to ensure leads are distributed and managed efficiently.
   • Coordinate with marketing to align lead generation activities with sales strategies.
   • Assist with various administrative tasks related to sales and lead management.
   • Maintain organized records and documentation for all lead-related activities.

• Experience:
  • Prior experience in a clerical or administrative role within the automotive industry is highly desirable.
  • Experience with lead management or CRM systems is a plus.
• Skills and Abilities:
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Attention to detail and a high level of accuracy in data entry.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work independently and as part of a team.

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to

[email protected]

[email protected]

WhatsApp – +971 505167685

As a Luxury Auto Painter, you will be responsible for the meticulous and high-quality painting of luxury vehicles to meet the highest standards of craftsmanship and aesthetic appeal. Your role will involve working with a variety of high-end automotive finishes and materials to ensure the flawless appearance of luxury cars.

Key Responsibilities:

1. Prepare vehicle surfaces by sanding, masking, and priming to ensure a smooth and flawless paint application.
2. Mix paints to match manufacturer specifications and achieve desired color and finish, taking into account environmental factors and application methods.
3. Utilize spray guns, brushes, and other painting tools to apply paint evenly and accurately, paying close attention to detail and maintaining consistency throughout the painting process.
4. Inspect finished paintwork to ensure it meets quality standards, including color accuracy, coverage, and texture, and make any necessary touch-ups or corrections.
5. Manage inventory of paints, solvents, and other materials, ensuring proper storage, handling, and disposal according to safety regulations.
6. Coordinate with other members of the automotive team, including technicians and detailers, to ensure seamless integration of painting into the overall vehicle customization process.

Qualifications:

• Previous 4 To 5 years of experience as an auto painter, preferably with a focus on luxury or high-end vehicles.
• Proficiency in paint mixing and application techniques, including knowledge of different types of paints, primers, and finishes.
• Attention to detail and a passion for delivering exceptional craftsmanship.

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to

[email protected]

[email protected]

WhatsApp – +971 505167685

Are you passionate about luxury vehicles and possess a knack for diagnosing and solving complex electrical issues? We are seeking a skilled Vehicle Programmer/Electrician Diagnostic Specialist to join our team and ensure the smooth functioning of high-end automobiles.

Responsibilities:

1. Utilize your expertise in vehicle electronics and programming to diagnose and troubleshoot electrical systems in luxury cars, including but not limited to, infotainment systems, advanced driver-assistance systems (ADAS), and vehicle control modules.
2. Perform programming and calibration tasks on vehicle control units (VCUs), electronic control units (ECUs), and other vehicle components to optimize performance and ensure compatibility with updated software and hardware.
3. Collaborate with engineering and design teams to integrate new features and technologies into luxury vehicles, ensuring seamless operation and superior user experience.
4. Conduct repairs and maintenance activities on electrical components, wiring harnesses, and vehicle networks to address issues and prevent potential failures, adhering to manufacturer specifications and safety standards.
5. Maintain detailed records of diagnostic procedures, repairs performed, and parts used for each vehicle, and generate comprehensive reports to communicate findings and recommendations to stakeholders.
6. Perform rigorous testing and validation procedures to ensure the reliability and functionality of electrical systems in luxury cars, identifying any potential issues and implementing corrective actions as needed.

Requirements:

1. Technical Expertise: In-depth knowledge of automotive electrical systems, diagnostic tools, and programming languages, with hands-on experience in diagnosing and repairing luxury vehicles.
2. Certification as an automotive electrician or equivalent qualification is highly desirable, along with proficiency in using diagnostic software and equipment.
3. Meticulous attention to detail and a systematic approach to problem-solving, with the ability to analyze complex electrical schematics and identify root causes of issues.
4. Excellent verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
5. Strong collaborative skills and the ability to work effectively in a team environment, collaborating with cross-functional teams to achieve common goals and deliver exceptional results.
6. Dedication to providing outstanding customer service and ensuring the satisfaction of luxury car owners by delivering high-quality repairs and solutions in a timely manner.

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to

[email protected]

[email protected]

WhatsApp – +971 505167685